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Questions, feedback, or suggestions? Send us a message and we'll get back to you.

Before you write:many common questions are already answered in the FAQ. Read the FAQ

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Email support

Reach us directly at [email protected] for technical issues or licence questions.

Feature requests

Have an idea for Glidesmith? Tell us what you record and what slows you down. It shapes the roadmap.

Bug reports

Found a bug? Let us know with as much detail as possible and we'll fix it fast.

Response time

We typically respond within 24 hours on business days. For urgent issues, mention "urgent" in your message.